Crazy Time Privacy Policy

It is important to understand how Crazy Time handles your data by reviewing their privacy policy. The company takes every necessary precaution to safeguard personal details and ensure that your privacy remains intact while you use the platform.

These guidelines cover all data processing activities carried out by the company's team and apply to everyone who shares their information with Crazy Time, including players, business partners, and suppliers.

Crazy Time collects personal data whenever a user interacts with its services. This process typically begins the moment a player first visits the site and provides information, whether they do so manually or automatically through tools like cookies.

While you browse the site, it may place small text files known as cookies in your browser. These files help improve your experience by remembering things like your preferred language, account settings, and browsing history for easier navigation.

You have the option to limit or disable cookies through your browser's settings. For more specific guidance on how to manage these preferences, we recommend reaching out to the developers of the browser you are using.

To better protect against fraud, comply with legal mandates, or simply refine the gaming experience, the Company may occasionally obtain personal data from trusted third-party partners.

To access the features and services offered by Crazy Time, you must agree to this privacy policy and ensure that all provided information is current and correct. Please be aware that providing false or incomplete data is the sole responsibility of the user.

What specific information does Crazy Time collect?

During registration, users provide their personal and contact details voluntarily. This information is gathered primarily to maintain service quality, personalize the gaming experience, and meet legal or contractual obligations. Additionally, the company may use this data for marketing purposes, all while ensuring full transparency and strict confidentiality.

The required registration data includes your full name, date of birth, nationality, and permanent home address. For communication, the platform collects your email address and mobile phone number.

In some cases, the company may also collect information regarding a user's professional background, financial standing, or banking details necessary for processing payments.

Crazy Time reserves the right to enhance user profiles by gathering additional data from public or private sources. This is done to prevent illegal activities, satisfy regulatory demands, and conduct market research. Such data may come from service providers or business associates, and is always handled with the utmost care to ensure total privacy.

Details Regarding Your Browsing Device

Beyond just notifying users, the Company monitors online activity and the hardware used to access the platform. This helps the team maintain a secure environment and optimize the overall user experience.

This tracking includes data such as your IP address, device specifications, operating system, browser type, geographic location, and the specific pages you visit. These details are captured using cookies and similar tracking technologies.

How is your personal information managed by Crazy Time?

The staff at Crazy Time utilizes player data to refine their customer support and develop higher-quality gaming products.

The collected information is used primarily for the following reasons:

  • fulfilling the obligations outlined in the service contracts signed by the user;
  • verifying the identity of users and evaluating their eligibility to use Crazy Time's services;
  • monitoring financial transactions to ensure they are legal and legitimate;
  • addressing and resolving user feedback or inquiries;
  • staying in touch with players via email, SMS, WhatsApp, or other communication channels;
  • continuously evolving the platform's offerings by analyzing data and forming partnerships to expand the available service range;
  • conducting market research and surveys to promote gaming products and offers from the Site and its partners;
  • managing technical issues and enhancing platform security;
  • preventing fraud, misconduct, and financial irregularities to protect both the players and the overall system stability;
  • preparing the necessary documentation for administrative or legal proceedings;
  • complying with all applicable laws, regulations, and orders from supervisory bodies or courts;
  • compiling statistics and conducting research on how gaming products and services are utilized.

User Rights

Your personal data is kept securely for the entire duration of your time using Crazy Time's services. Even after an account is closed, the Company may retain certain information if required by law or regulatory authorities.

Anyone whose data is processed by the platform has the right to request the following from Crazy Time:

  • confirmation as to whether their personal data is being processed;
  • full access to the personal information the company holds about them;
  • the correction of any data that is inaccurate, incomplete, or out of date;
  • the removal or blocking of data that is no longer necessary or is being held unlawfully;
  • the deletion of personal info if the user withdraws their prior consent for processing;
  • the transfer of their data to another gaming product or service provider;
  • clarification on how to object to data processing and what the results of such an objection would be.