Important Information

We believe the best way to begin is by introducing the fundamental ideas and vocabulary you'll encounter here. Understanding these basics will allow you to place smarter bets and get the most out of your gaming experience. By using our site, you are agreeing to the rules outlined in our Terms of Use. Please keep in mind that your betting outcomes depend on real-world sporting events; our sportsbook offers a wide variety of these matchups, each with its own specific odds and possible results. When you place your first bet, you become part of our community, and we honor that trust by ensuring every transaction is fair and transparent.

Please be aware that all bets are accepted only if they align with our company's internal policies and guidelines. Should a wager be canceled for any reason mentioned in our Terms of Use, it will be treated as void, the odds will be adjusted to 1.00, and your stake will be refunded. Additionally, it is important to note that 'standard match time' refers specifically to the duration set by the referee; it does not include overtime, penalty shootouts, or any other extra periods.

Basic Terms

At Crazy Time, we prioritize honesty and transparency in every interaction with our users. By strictly enforcing our regulations, we strive to maintain a gaming environment that is both safe and responsible. We welcome international sports betting on our platform, and all winnings are paid out once the user's identity has been successfully verified.

In accordance with our betting guidelines, you must be at least 18 years old to participate. We reserve the right to void any bets that violate these terms at our own discretion, regardless of when the violation is discovered, and we cannot be held liable for such cases. Creating multiple accounts is strictly forbidden; if detected, we may restrict these accounts for up to two months while we audit and recalculate any winnings. While we may update our terms and conditions over time, any bets placed before such changes remain valid. However, we advise all customers to keep an eye on the latest betting line updates before placing a new wager.

Crazy Time maintains the right to decline any bet without needing to provide a specific justification. Furthermore, if an error is made by our staff or if a bet breaches our terms, we may declare that wager void and settle it at odds of 1.00.

To ensure a level playing field and prevent manipulation, we closely monitor all betting activity. If we find evidence of match-fixing, we may void all related bets and pause further wagering until we receive official word from the governing sports organizations. Maintaining security and fairness also depends on our users keeping their login credentials confidential. Please note that all bets—whether placed via betting shops or directly on our site—are considered binding and can only be canceled under the specific conditions outlined in our Terms of Use.

While we understand that technical glitches can happen, a bet cannot be reversed once it has been logged on our server. By placing a wager, you confirm that you have read and accepted our Terms of Use. If you have a question or a dispute, please contact us immediately with all the relevant bet details and a clear explanation of the issue. Claims regarding bet settlements must be submitted within ten days of the bet being placed, or within 72 hours of the event ending for Live eSports bets.

From the moment you sign up until your winnings hit your account, security and clarity are our top priorities. We will take decisive action if we detect any form of fraud or abuse, such as multi-accounting, the use of bots, arbitrage strategies, or exploiting reward programs. To protect the integrity of our platform, our security team may conduct account audits—which could include video verification and document requests. If we have concerns about the authenticity of the provided information, we reserve the right to freeze all financial transactions during our investigation.

It is the user's sole responsibility to ensure that their online betting activities comply with the laws of their local jurisdiction. Please be mindful that some countries strictly limit or ban online gambling entirely. As laws evolve and market conditions change, Crazy Time will update these Terms of Use accordingly. Any modifications become effective the moment they are published on our site. To avoid any confusion, we recommend that customers regularly review the most current version of our terms.